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The after sale service Department provides advice and feedback to R&D department , shop stewards and members on a full range of work-related issues and is responsible for the production of a range of research guides available in hard copy and on-line.

The overall purpose of the department is to provide a centralised support service to all parts of the union and specifically to assist the union’s decision makers and key representatives with clear information and analysis to satisfy different clients demand and catch up with the newest technology.

In order to ensure the quality of finished products, the Laboratory is making different controls during the insulators manufacturing processes.